Frequently Asked Questions

Can you freeze cheeses and other products?

The AVS Kindacheese and product range freeze very well, just make sure if you want to freeze lines that come in jars to remove from the jar first and put into a freezer safe conatiner.

What are the ingredients?

AVS products are very focused on being allergy friendly; they are made with a wide ranges of ingredients including soy, nuts, seeds, starches and coconut oil.  You can find many products that exclude certain ingredients that will suit your dietary needs – nut free, soy free, nightshade free and or low fodmap.

What are delivery options?

*33% off orders or FREE delivery for selected areas.

Pick up orders from Epping Vic by arrangement will be discounted 33% when you use the code PICKUP

Orders over $60 in and around Melbourne fringe will be delivered for free, orders under $60 will have a delivery charge of $8.

If you use this service please ensure its on a day you will be home or have an esky provided at the door as box will not have ice to allow for cheap delivery prices.

The above options will be contact-less to help stop the spread of COVID-19

All other areas not mentioned above will calculate at time of checkout.

What is AVS doing about food safety?

AVS is a HACCP certified facility and make every effort to keep our customers safe from allergen cross contamination and spread of viruses.

Entry into the facility is by aurthorised persons only – Temperature checks, hand sanitiser and shoes disinfected.

Entry to the production floor is for employees and health inspectors only; full protective clothing is provided – disposable gowns or protective allocated clothing, hair/beard nets, face mask, gloves and goggles as needed, in addition it is a requirement in all food facilities to wash hands on entry and regularly throughout shift and operate in a safe manner at all times.

Please feel free to make contact to discuss specifics anytime via the contact page.